1. Introduction

Sneaker Welt values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you access or use our services, whether through our official website, partner marketplaces, or other platforms operated by Sneaker Welt.

By using our services, you agree to the practices described in this policy. If you do not agree with any part of this policy, we recommend that you do not use our services.

2. Data Controller

The data controller responsible for your personal data is:

Sneaker Welt
Contact: privacy@sneakerwelt.com
Operating globally
Founded in 2022

3. Information We Collect

We collect information in various ways to provide and improve our services. The types of data we may collect include:

a) Information provided by you:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely by third parties)

• Preferences (e.g., brands, styles)

• Customer service communications

b) Information collected automatically:

• IP address

• Device and browser type

• Pages visited

• Time spent on the site

• Approximate geolocation

• Cookies and similar technologies

4. Purposes of Data Processing

We process your personal data for the following purposes:

• Order processing and delivery

• Account creation and management

• Customer support

• Promotional communication (with your consent)

• Behavior analysis to enhance user experience

• Fraud prevention and security

• Compliance with legal and regulatory obligations

5. Data Sharing

We may share your personal information with:

• Service providers (e.g., logistics, payment, data hosting)

• Partner marketplaces

• Legal authorities, when required by law

• Affiliated companies or in the context of a merger or acquisition (with prior notice)

We never sell or trade your personal data.

6. Cookies and Similar Technologies

We use cookies to enhance your experience, remember your preferences, measure site performance, and personalize content. You can manage your cookie preferences directly in your browser settings.

Types of cookies we use:

• Essential: for site functionality

• Analytics: to understand usage and improve navigation

• Functional: to remember your preferences

• Marketing: to tailor advertising content

7. International Data Transfers

As a global company, your data may be transferred to other countries where we operate or have partners. We take all necessary steps to ensure your data is protected in accordance with applicable standards such as the GDPR (Europe) and LGPD (Brazil).

8. Data Security

We implement technical, administrative, and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These include:

• SSL encryption

• Secure data storage

• Restricted access controls

• Regular security audits

9. Your Rights

You have the right to request the following, at any time:

• Access to your personal data

• Correction of inaccurate or outdated information

• Deletion of your data (subject to legal obligations)

• Data portability

• Withdrawal of previously given consent

• Objection to direct marketing

To exercise these rights, contact: privacy@sneakerwelt.com

10. Data Retention

We retain your data for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, or regulatory obligations. After this period, data will be securely deleted or anonymized.

11. Marketing and Communications

With your consent, we may send you communications about products, promotions, and news. You can unsubscribe at any time using the “unsubscribe” link included in every promotional email.

12. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

13. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on our website along with the effective date. We recommend checking this page regularly.

Last updated: June 3, 2025

14. Contact Us

For any questions or requests regarding your privacy, please contact:

Sneaker Welt – Privacy Department
Email: privacy@sneakerwelt.com